In the fall of 2021, the Center for Taxpayer Rights held an online workshop series, Reimagining Tax Administration: Social Programs through the Tax Code. This series of workshops explored the challenges faced by taxpayers and IRS alike when the tax system is used to deliver social benefits to low income and other under-resourced populations.
In the United States, a focus on taxpayer rights and procedural justice has become more critical as the responsibilities of the Internal Revenue Service (IRS) evolve from those of a traditional revenue collection agency to those of an agency with a dual mission – revenue collection and distribution of social benefits. The expansion of the Earned Income Tax Credit (EITC) – one of the largest federal anti-poverty programs for families that reaches about 25 million taxpayers and disburses $62 billion in credits annually – and the Child Tax Credit (CTC), as well as the Advanced Premium Tax Credit (APTC) and Premium Tax Credit, have brought tens of millions of low income taxpayers into the tax system. Through recent COVID-19 relief measures such as Economic Impact Payments and the refundable and Advance CTC, non-taxpayers have entered and now must engage with the tax system in order to obtain economic relief.
At the same time, the IRS is struggling to understand its role as an administrator of social benefits programs and how it must adapt its traditional practices to a new paradigm. Similarly, the move to digitalize tax interactions and increase “self-service” raises the specter of the digital divide, in which 41 million US taxpayers do not have broadband access in their homes and 14 million do not have any internet access in their homes.
In this environment, Congress and the Biden Administration have signaled a renewed interest not only in expanding existing credits and making other credits refundable, but also in using the IRS to deliver some of the tax credits on a monthly basis (cf. the six-month Advanced CTC program for 2021 enacted by the American Rescue Plan). Thus, the use of the IRS to deliver other benefits, such as a universal child benefit, is unlikely to abate.
Do you have suggestions for future online Reimagining Tax Administration Workshop Series? Contact the Center for Taxpayer Rights at info@taxpayer-rights.org.
The Reimagining Tax Administration workshop series is made possible by the generous support of the Rockefeller Foundation.